Telecom QoE on Mobile Network
Mobile Network operators in a competitive workspace need to know the Customer Perceived experience of their network.
We provide Mobile Client solutions that can monitor the perceived Quality of Experience and our unique technology is able to completely and transparently access radio/network and device related parameters for a full End to End picture.
Our Solution can also be used to gauge Customer Emotion where we can ask the client feedback directly, through a survey campaign or assess performance indicators to understand the expectations of each individual client or customer segments and if they are being met.
Our solution's ability to automatically analyse the data collected helps to quickly identify and resolve customer issues through a simple graphical user interface.